About
Strategic and results-driven professional with a strong financial acumen and a proven track record of driving business value in high-pressure environments. Expertly navigates complex negotiations, leads key client accounts, and bridges operations, finance, and client success to consistently transform goals into achievements. Excels at fostering robust relationships, enhancing operational efficiency, and identifying growth opportunities to deliver measurable impact.
Work
Sawaid Recruitment
|Key Account Specialist
Riyadh, Riyadh Province, Saudi Arabia
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Summary
Spearhead strategic relationships with government and corporate clients, ensuring seamless project delivery and fostering trust-based partnerships to drive business growth.
Highlights
Spearhead strategic relationships with key government and corporate clients, consistently securing project delivery and fostering trust-based partnerships.
Lead high-impact account initiatives, translating complex business needs into actionable operational outcomes that drive client satisfaction and retention.
Facilitate cross-functional collaboration across internal departments to deliver customized solutions and responsive service, enhancing overall client experience.
Oversee meticulous contractual execution and proactive client communications, ensuring compliance and fostering long-term relationships.
Identify and capitalize on new growth opportunities by leveraging in-depth market insights and strategic stakeholder analysis, contributing to business expansion.
Al Mawarid Manpower Company
|Key Account Specialist
Riyadh, Riyadh Province, Saudi Arabia
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Summary
Managed elite client portfolios and major partnerships, delivering recruitment solutions that consistently exceeded expectations and ensured contract fulfillment.
Highlights
Managed elite client portfolios, consistently delivering recruitment solutions that exceeded expectations and secured high client satisfaction.
Acted as the primary liaison for major partnerships, ensuring 100% contract fulfillment and rigorous quality assurance across all deliverables.
Orchestrated seamless operational handoffs between departments, significantly enhancing client onboarding efficiency and experience.
Built strong rapport with decision-makers, leading to higher client retention and expanded business engagements.
Resolved complex escalated issues swiftly using data-backed decisions, maintaining a client-first mindset and preserving service integrity.
Ladun Investment Company
|Accountant & Relationship Manager
Riyadh, Riyadh Province, Saudi Arabia
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Summary
Managed critical financial transactions and played a strategic role in negotiations with government entities, strengthening institutional credibility through accurate reporting.
Highlights
Managed critical financial transactions and reconciled accounts with precision, ensuring seamless operations between the organization and key banking partners.
Played a strategic role in high-stakes negotiations with government entities, securing favorable terms and outcomes on behalf of executive leadership.
Monitored and analyzed investment performance and comprehensive financial operations, providing meticulous insights for strategic decision-making.
Provided critical executive-level support for sensitive fiscal initiatives, including comprehensive documentation and compliance oversight.
Strengthened institutional credibility and fostered trust by delivering accurate financial reporting and maintaining robust client relations.
Riyadh Airports
|Corporate Customer Service Agent
Riyadh, Riyadh Province, Saudi Arabia
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Summary
Delivered tailored concierge support for high-profile corporate clients and VIP passengers, coordinating airport services to ensure smooth travel experiences.
Highlights
Delivered tailored concierge support for high-profile corporate clients and VIP passengers, enhancing their travel experience.
Coordinated a wide range of airport services, ensuring smooth and efficient travel experiences even under high-pressure conditions.
Proactively identified and resolved complex service issues, consistently upholding brand integrity and maintaining a high level of professionalism.
Systematically captured and analyzed client feedback, leveraging insights to continuously elevate and optimize the passenger journey.
Collaborated cross-functionally with multiple airport departments to streamline operational service delivery, improving efficiency and passenger satisfaction.
Riyadh Principality
|Accounting Intern (Co-Op Program)
Riyadh, Riyadh Province, Saudi Arabia
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Summary
Processed invoices and managed financial documentation, standardizing workflows and enhancing internal tracking systems to improve accuracy and efficiency.
Highlights
Processed and dispatched a high volume of invoices, implementing process improvements that significantly reduced error rates.
Managed all purchase order entries and payment processing with exceptional accuracy, ensuring timely vendor payments.
Standardized financial documentation workflows, resulting in faster review cycles and improved audit readiness.
Reduced processing delays by enhancing internal tracking systems, improving data visibility and operational efficiency.
Collaborated effectively with senior finance staff to prepare accurate financial reports and comprehensive payment summaries.
Institute of Finance
|Finance Intern (Co-Op Program)
Riyadh, Riyadh Province, Saudi Arabia
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Summary
Handled over 500 purchase invoices with top-tier accuracy and streamlined inventory tracking, contributing to improved data integrity and audit readiness.
Highlights
Achieved top-tier accuracy in handling over 500 purchase invoices, ensuring precise financial record-keeping.
Streamlined inventory and procurement tracking processes using digital spreadsheets, improving data accessibility and efficiency.
Supported critical reconciliation efforts and supplier account verifications, contributing to financial data integrity.
Played a vital role in data validation during internal financial reviews, ensuring accuracy and compliance for audit purposes.
Introduced small but effective process changes that improved internal controls and increased audit readiness across financial operations.
Education
International Business Management Institute, Berlin
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Diploma
Financial Management
Dar Al Uloom University
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Bachelor
Finance & Banking
Languages
Arabic
English
Certificates
Effective Managerial Communication (10 hours)
Introduction to Business Management
Project Management Fundamentals
Risk Management
Leadership and Team Development
Change Management
Stress Management in the Workplace
Microsoft Excel (Doroob Program)
Diploma in Financial Management
Modern Human Resources Management
Digital Transformation Fundamentals in Procurement and Institutional Innovation
Advanced Customer Service Excellence
AI-Powered Customer Service (15 hours)
Modern Marketing Skills (20 hours)
Data Entry Excel and Data Analysis Skills
Marketing Essentials
Crowd Management and Event Safety (20 hours)
Talent Discovery and Development
Self-Discovery and Career Identity Building
Skills
Client Relations & Account Management
Client Relationship Management, Strategic Account Handling, Business Communication & Negotiation, Customer Service Excellence, CRM Software.
Financial Operations & Analysis
Financial Operations & Banking Coordination, Data Entry & Accuracy, Excel & Data Analysis, Risk Management & Forecasting.
Project & Operations Management
Project Management Fundamentals, Procurement & Supply Chain Basics, Change Management Adaptability, Digital Transformation Awareness, Introduction to Business Management.
Leadership & Development
Team Leadership & Development, Effective Managerial Communication, Talent Development & Career Planning, Self-Discovery and Career Identity Building, Human Resources Fundamentals.
Marketing & Customer Experience
Modern Marketing Strategies, Marketing Essentials, AI in Customer Service, Crowd Management and Event Safety.